Business Continuity Management – Cooperation, Liaison and Mutual Aid

It is often the case that cooperation in the field of Business Continuity Management amongst Public Sector, Not for Profit and those Charities that operate globally in the field tends not to be very close, even though they mostly face the same risks and impacts from a disruptive event. It would seem logical that for efficiency and effectiveness that many of these issues could probably be handled jointly and that the interaction and exchange of experiences and lessons learned by these groups would prove to be mutually beneficial and could well lead to improvements in their overall resilience as organisations.

It is thought that Public Sector, NFP and Charitable Organisations that do operate globally should also adopt an approach that adapts their Business Continuity needs to take into account both the local culture and management styles of the areas in which they operate. For example, the rapidly expanding economies in some developing countries has steadily led to a greater cultural acceptance of risk and therefore of the need to be able to manage it. However, change and acknowledgment in other countries has been much slower, as acceptance of risk and admitting that something has gone wrong is often considered to be a case of “losing face” and as a consequence makes the discussion and implementation of  Business Continuity Management that much more difficult.

It will also be important for those organisations that operate globally and wish to implement Business Continuity programmes, form partnerships and introduce mutual aid agreements to perform the same due diligence procedures that they do with any other areas of their business. These issues are especially important for those organisations that rely on partners in order to deliver specific parts of their programmes. To operate in certain geographical areas some large humanitarian organisations, mainly because of political reasons such as affiliations to organisations such as international, national governments or non-state entities, are reliant on other organisations to provide ‘remote programming’ in order to deliver their services. This, in effect, means that these duties are devolved to smaller and possibly less controversial organisations and charities that then form part of the larger organisation’s supply chain.  As such, all of those organisations operating within the supply chain should also have their own BCM systems in place to ensure consistency and continuity of their operations and services to both the commissioning organisation and their beneficiaries. If this is not the case with these Small to Medium (SM) sized charities, then it would be in the interests of the Public Sector, Donors and those larger humanitarian organisations to act as the catalyst and put the drivers in place to assist in helping to introduce and implement BCM measures within SM charities either through funding and / or the provision of expertise.   This help could also extend to the creation of mutual aid and service level agreements to provide help and facilities in the event of disruptive events affecting delivery of their services to their beneficiaries.

There is, therefore, a good case to be made for coordination, liaison and mutual aid mechanisms to exist between the public sector, corporate and national committee donors, NFP and charitable organisations, especially those that operate on a global basis, when considering their Business Continuity Management arrangements.

How can Biscon help?

Biscon Planning Limited is a leading and well respected independent supplier of Risk and Business Continuity Management requirements, who have expertise experience, and access to specialist knowledge. Biscon have successfully introduced and implemented Business Continuity strategies, policies and plans into many organisations through recognising both commonalities and differences in their approach and using their knowledge, personal experience and industry best practices to facilitate the successful implementation of your BCM system.

At Biscon, we do not believe in a one-size-fits-all approach and so create bespoke plans that are tailored to suit the individual needs of our clients. A BCP delivered by Biscon would help your organisation meet its core objectives of maintaining its operations following any acute disruption to your normal activities. Our programmes of work can deliver such requirements as an operational Risk Register, a Business Impact Analysis that highlights the impact on functions and activities and a comprehensive Business Continuity Management Plan.

Biscon can provide you with a FREE ‘Health Check’ of your current levels of resilience; just give us a call to arrange yours.

If you need assistance with any aspect of your Business Continuity programme, then call Biscon on +44 1453 889250 or email Jim Nield at jimnield@biscon.co.uk. Also please see our website; www.biscon.co.uk for further information.